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Documents you need to open Personal account with Payella


Online application form


High-quality colored scan of the passport or national ID

Format requirements: .pdf or .png, white background, no cropping (all areas and corners must be clearly visible)


Proof of address (any utility bill issued within 90 days prior to application submission), and a bank reference letter or bank statement translated into English or Lithuanian


Live video verification process

The scan of the ID (front and back) will be accepted only from citizens or residents of the EU or EEA.